Frequently Asked Questions
Find answers to common questions about QR Ninja
What's the difference between static and dynamic QR codes?
Static QR codes contain fixed information that can't be changed once created. Dynamic QR codes use a short URL that redirects to your destination, allowing you to change the target URL anytime without reprinting the QR code.
Can I track QR code scans?
Yes! All QR Ninja users get full analytics and tracking features. Monitor scan counts, locations, devices, and more with our comprehensive analytics dashboard.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. You'll continue to have access to paid features until the end of your billing period.
Do you offer custom enterprise solutions?
We're working on enterprise solutions for organizations with special requirements. For now, our Basic plan includes all features. Contact us to discuss your specific needs and future enterprise options.
What file formats are supported for download?
QR Ninja supports high-resolution PNG, SVG (vector), and PDF formats. This gives you maximum flexibility for both digital use and professional printing.
Is there a free plan available?
We offer a 14-day free trial with full access to all features. After the trial, the Basic plan at $9/month includes everything - no feature limitations or hidden costs.
Why did you simplify to one plan?
We found that managing multiple tiers created confusion and artificial limitations. By offering one plan with all features, we can focus on building the best QR code platform while keeping pricing simple and transparent.
What's included in the $9/month plan?
Everything! Unlimited QR codes, all QR types, full analytics, dynamic QR codes, custom domains, API access, team collaboration, bulk generation, priority support, and more. No limits, no upsells.