Frequently Asked Questions

Find answers to common questions about QR Ninja

What's the difference between static and dynamic QR codes?

Static QR codes contain fixed information that can't be changed once created. Dynamic QR codes use a short URL that redirects to your destination, allowing you to change the target URL anytime without reprinting the QR code.

Can I track QR code scans with the free plan?

Analytics and tracking features are available only with our paid plans. The free plan allows unlimited static QR code generation but doesn't include scan tracking or analytics.

Can I cancel my subscription anytime?

Yes, you can cancel your subscription at any time. You'll continue to have access to paid features until the end of your billing period.

Do you offer custom enterprise solutions?

Yes! Our Enterprise plan can be customized to meet your specific needs. Contact our sales team to discuss custom features, volume pricing, and dedicated support options.

What file formats are supported for download?

Free users can download QR codes as PNG files. Paid plans include high-resolution PNG, SVG (vector), and PDF formats for maximum flexibility in print and digital use.